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CANCELLATION POLICIES

PRE-PAYMENT POLICY

The ZACC is committed to providing youth and adult art programming to the Missoula community. Art programming requires materials, instructors, space, and curriculum - all of which have associated costs. In order to cover these costs we require our art-goers to pay the full class fee upon registration. Your registration also holds your spot in the class, as they can fill up fast.

GENERAL CANCELLATION/REFUND POLICY

If you previously registered for a class, and you need to cancel your attendance, please contact the ZACC immediately by phone at (406)549-7555, or email at joe@zootownarts.org.

In the case of cancellation prior to the beginning of class, the following refund policy will apply:

Given 7-days notice to cancellation 
• 100% Refund of fees except any non-refundable deposits.

Less than 7-days notice to cancellation 
• No refund is allotted.

ART ACADEMY CANCELLATION/REFUND POLICY

If you previously registered for a class, and you need to cancel your attendance, please contact the ZACC immediately by phone at (406) 549-7555, or email at joe@zootownarts.org.

In the case of cancellation prior to the beginning of class, the following refund/cancellation policy will apply:

Given 48 hours notice of cancellation
• The registered day of attendance can be credited back to the individual and used at a later date for Art Academy attendance.

Less than 48 hours notice of cancellation
• No refund is allotted and the day of attendance will be counted as part of prepaid sessions already purchased.

YAAP CANCELLATION/REFUND POLICY

If you previously registered for a class, and you need to cancel your attendance, please contact the ZACC immediately by phone at (406) 549-7555, or email at joe@zootownarts.org.

In the case of cancellation prior to the beginning of class, the following refund policy will apply:

Given 7-days notice to cancellation 
• 100% Refund of fees except any non-refundable deposits.

Less than 7-days notice to cancellation 
• No refund is allotted.

SUMMER CAMP CANCELLATION/REFUND POLICY

• All camp fees include a $50 non-refundable deposit. If you wish to hold your spot in camp without paying for the whole camp in advance, you may do so by calling us at 406-549-7555 and paying just the $50 non-refundable deposit over the phone.

• Camp balances must be paid in full no later then 15 days prior to the start of camp. If the balance remains unpaid 15 days prior to camp, your camper will be removed from camp registration and your deposit forfeited.

In the case of cancellation prior to the beginning of class, the following refund policy will apply:

Given 7-days advance notice to cancellation:
• Refund of fees except any non-refundable deposits ($50).

Less than 7-days notice to cancellation: 
• No refund is allotted.

2020 SUMMER CAMP COVID-SPECIFIC CANCELLATION POLICY

If you registered a child for a ZACC summer camp BEFORE March 16th, 2020, in the case of cancellation prior to the beginning of class, the following refund policy will apply:

Given 14-days (two weeks or more) advance notice to cancellation:
• A full refund will be issued.

Given 7-days (one week) advance notice to cancellation:
• Partial refund of fees - camp balance less the $50 non-refundable deposit.

Less than 7-days (less than one week) notice to cancellation: 
• No refund is allotted.

PLEASE READ

The ZACC is a non-profit run by empathetic people, not automated machines. We understand extreme circumstances and strive to respond accordingly. In return we ask that our policies be respected.

CULTIVATING COMMUNITY THROUGH ACCESSIBLE ARTS EXPERIENCES FOR ALL

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